Mentoring in Strategic Client Vision

Mentorship that transforms operations into strategy and leaders into growth architects.
In 12 weeks, Bruno Scott leads a practical journey for those who need to structure their Customer Success and Customer Experience area with method, clarity, and real results.

There's no loose theory here. Each meeting is a construction lab, where you apply concepts, adjust paths, and develop your own frameworks for your business.

At the end, participants leave with a structured customer management model, defined strategic indicators, and a mature leadership vision.

"The goal is not to learn about Customer Success. It's to learn to think like those who lead it."

Ideal for leaders, managers, and rising professionals who want to position CS and CX as revenue drivers and sustain the company's strategy.

"In 12 weeks, you transform the way you think about and lead Customer Success.
A practical mentorship with Bruno Scott to structure, apply, and grow with method."